At TrendzCraft.com, we work with reliable third-party suppliers to fulfil and ship your orders directly. This means that shipping times, costs, and logistics are determined by our suppliers. Below are the key details of our shipping policy:

1. Order Processing & Fulfilment

• All orders placed on TrendzCraft.com are processed within 2-3 business days and forwarded to our supplier for fulfilment.
• Once processed, your order is shipped directly by the supplier.
• You will receive an email confirmation along with tracking details once your order is dispatched.

2. Shipping Times

Shipping durations vary based on the supplier and your location. Estimated delivery times:

• Domestic Orders: 3-5 business days
• International Orders: 10-15 business days

Please note that shipping times are estimates provided by our suppliers and may vary due to external factors such as customs processing, carrier delays, or peak seasons.

3. Shipping Costs

• Shipping fees are determined by the supplier and may vary depending on the product and destination.
• Any shipping promotions or discounts offered on TrendzCraft.com are subject to supplier approval.

4. Tracking & Order Updates

• Tracking details will be provided via email as soon as your order is shipped.
• If you do not receive tracking information within 3-5 days, please contact us for assistance.

5. Shipping Delays & Issues

While we strive to ensure timely delivery, delays may occur due to:

• Supplier processing times
• Customs clearance for international orders
• Carrier disruptions (weather, holidays, strikes, etc.)

If your order is significantly delayed, feel free to contact us, and we will coordinate with the supplier to resolve the issue.

6. Incorrect Shipping Address

• Customers must provide accurate shipping details at checkout.
• Orders lost due to incorrect addresses cannot be refunded.

7. Lost, Stolen, or Damaged Items

• If your order is lost during shipping, once confirmed by the courier, we will process a refund or replacement.

• If your package arrives damaged, please notify us within 2 days of delivery.

• We will work with our suppliers to resolve the issue as per their policies.

8. Customs & International Shipping

• Some international orders may be subject to customs duties and import taxes. These charges are determined by local customs authorities and are the responsibility of the customer.
• TrendzCraft.com is not liable for any customs-related delays or fees.

9. Contact Us

If you have any shipping-related inquiries, feel free to reach out:
📧 Email: hello@trendzkraft.com

We appreciate your trust in TrendzCraft.com and strive to provide a seamless shopping experience!