Privacy policy

 

At TrendzKraft ("we," "our," or "us"), we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website trendzkraft.com or make a purchase from us.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses.
  • Order Details: Product selections, order amounts, and transaction history.
  • Payment Information: Payment method details (note: we do not store full credit/debit card numbers).
  • Technical Data: IP address, browser type, device information, and browsing behaviour on our site.

2. How We Use Your Information

We utilize the collected data to:

  • Process and fulfil your orders.
  • Communicate order updates and respond to inquiries.
  • Enhance our website's functionality and user experience.
  • Send promotional emails (only if you've opted in).
  • Ensure compliance with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties that assist in order fulfilment and shipping.
  • Payment Processors: To handle transactions securely.
  • Legal Authorities: If required by law or to protect our rights.

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal data.
  • Object to or restrict certain data processing activities.
  • Withdraw consent for data processing.

To exercise any of these rights, please contact us at hello@trendzkraft.com

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand user behaviour and improve our services. You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: